Project Profile

Organization Inefficiencies, Weak Partners, Inefficient Business Approach, and Poor Project Management:
Revenue: $10M
Number of Employees: 120
Years in Business: Merger 7 Years ago
Number of Offices: 4

Background:
- The parent company began an acquisition search in 1991.
- The merger of two firms took placed in the late 1990’s.
- Nine new partners owned the firm.
- The firm had write-offs and rework of $2M/year
- The president, a visionary, wanted to control operations.
- Two partners whose office had never made a profit
- Morale was low.

Actions:
- Performed an operations audit – 1st year.
- Provided baseline project management training – 1st year.
- Provided an operations plan for the firm – 2nd year.
- Reorganized the firm and defined the roles and responsibilities of the new company and project positions – 2nd year.
- Assisted with the election of a new president – 2nd year.
- Developed and implement a project management handbook (processes and tools) – 3rd year.
- Assisted in the development and implementation of specific project management training for four knowledge areas, twelve skill sets, and the appropriate elements of the skill sets for all of the project roles and responsibilities – 3rd year.
- Assisted with the buy-out of five of the nine partners 2nd through 4th years.
- Closed a metro area office – 3rd year.
- Opened a new metro area office after a company acquisition – 3rd year
- Provided Annual Business Plans and Updates – 1st through 5th year.
- Made appropriate staffing changes – 1st through 5th year.
- Initiated a new multi-level bonus program for all employees – 6th year

Results:
- Completed the company turnaround.
- Client selection and satisfaction is good.
- Company morale is good.
- Write-offs and rework for 2004 is projected at less than $200K
- Key professionals were selected and purchased ownership stock.
- Four original and eight new owners
- Weathered the recession without the closure of key offices.
- Weathered the recession without the layoff of key professionals.
- Key market sector leaders were promoted.
- Business and project management training is on-going.

What’s Next?
- Continue and improve the leadership and management program now in place.
- Address the need for an ownership transition and the leadership and management training and mentoring for the next generation of owners.
- Address the need for merger and/or acquisition(s) in two other states.
- Address the need for a new metro office
- Address the need for new markets, clients, and services.
- Address the need for new services for our existing markets and clients.
- Address the need for alternative project delivery methods.
- Address the need for technology improvements.

Testimonial:
"I don't know how RLK would have gotten through the issues we had without Jerry's help."